Sunday, May 27, 2018

Leaving a good voicemail

Leaving a good voicemail

The client has already made contact . The goal is to have them make contact again , at a time where you can convince them to book . In order to do that you need to get their attention via voicemail.

The optimal voicemail length is 18 to 30 seconds. Every additional second after 30 causes a decrease in results by 2%.

Prioritize what is going to grab the client . If you use all of the elements we just discussed, will it all fit ? Nope . Pick what you feel is most important to the client and work down. Let them know you will also be sending an email and get ALL of the information into that email. At the end of the email ask for the best contact time.

What were their actions? Had they called you first? Had you met them at a show? Did their friend recommend?

Bait : Discounts

Popular date

Value

What should their next action be ?

The cold calling voicemail

To begin the discussion of voicemail, it’s important to have an understanding of the first call sequence or script. When preparing for a first call, you should be able to fill in the following 5 points:

Opening Statement: Introduce yourself, what company you work for and why you’re calling.

Trust Ladder: To build rapport, start as high up the trust ladder as possible.

Positioning Statement: How is what your company offers different from competitors in your industry?

Cool Feature and Key Benefit: What can you do for the prospect that shows quantitative benefit?

Proof Story: Why should your prospect believe you?

Send an email: Per my voicemail

Voicemail #2

Refer to the last contact or voicemail. Ask for the best time to call.

Send an email: Per my voicemail

Leaving a good Follow up voicemail

We don’t want to call for the sake of getting through our tasks. Call for the sake of catching the client’s attention.

The client has already made contact. The goal is to have them make contact again, at a time where you can convince them to book. In order to do that you need to get their attention via voicemail.

The optimal voicemail length is 18 to 30 seconds. Every additional second after 30 causes a decrease in results by 2%.

Prioritize and target what is going to grab the client. If you use all of the elements we just discussed, will it all fit? Nope. Pick what you feel is most important to the client and work down. Let them know you will also be sending an email and get ALL of the information into that email. At the end of the email ask for the best contact time.

What were their actions?

Were they looking at profiles?

Do they have a popular date?

What should their next action be?

Refer to the last contact or voicemail. Ask for the best time to call.

Send an email: Per my voicemail